- Bridge Help Center
- Bridge Web Features
How to add a new user
Users MUST be added to your.bridge.insure and then they will appear in DAVE. Please allow 24-48 hours for new user to show in the directory and your.bridge.insure.
1. Login at your.bridge.insure
Click on settings on the bottom left
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2. Click Agency Setup
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3. Click on the Person with a +
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4. Option 1 - Select Load Available DIDs or Use DIDs that have been saved in your account
***If you do not have available DIDs please proceed to Step 6***
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5. Load available DIDs
This will only appear if you select to use an existing DID
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6. Option 2 - Select the DID of your choosing
***The numbers that you see are what's available in the system at the time of adding a new number***
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7. Use Selected Number after you have select a DID
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8. Enter First Name
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9. Enter Last Name
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10. Enter Email Address
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11. Enter Extension
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12. Enter an e911 address
***this should be to the location that the new user will work at or their home address if they are remote***
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13. Verify Welcome Email to User is selected
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14. Click on Add User
***The rate for adding a new user will be prorated and will resume the regular cost of a new user per your pricing***
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