Users MUST be added to your.bridge.insure and then they will appear in DAVE. Please allow 24-48 hours for new user to show in the directory and your.bridge.insure.
1. Login at your.bridge.insure
Click on settings on the bottom left
2. Click Agency Setup
3. Click on the Person with a +
4. Option 1 - Select Load Available DIDs or Use DIDs that have been saved in your account
***If you do not have available DIDs please proceed to Step 6***
5. Load available DIDs
This will only appear if you select to use an existing DID
6. Option 2 - Select the DID of your choosing
***The numbers that you see are what's available in the system at the time of adding a new number***
7. Use Selected Number after you have select a DID
8. Enter First Name
9. Enter Last Name
10. Enter Email Address
11. Enter Extension
12. Enter an e911 address
***this should be to the location that the new user will work at or their home address if they are remote***
13. Verify Welcome Email to User is selected
14. Click on Add User
***The rate for adding a new user will be prorated and will resume the regular cost of a new user per your pricing***
