HawkSoft 6 FAQ

1. What do I need to do to sign up for the HawkSoft integration update?

a. Use the following link to schedule the integration update - https://meetings.hubspot.com/mtucker12/hawksoft-integration-update

 

2. What happens during the integration update?

a. We will delete all the contacts in Bridge, update the integration from HawkSoft 5 to HawkSoft 6 in agency settings, and turn on two Bridge integrations inside HawkSoft Market place. 

 

3. Do I need to be an admin in HawkSoft?

a. Yes, you do need to be an admin in HawkSoft to access HawkSoft marketplace.

 

4. Do I need to already be on HawkSoft 6?

a. Yes 

 

5. What about screen pops?

a. Screen pops will also be updated.

 

6. Do I need to be an Admin in HawkSoft?

a. Yes - in order to setup the integration for HawkSoft 6, you have to be an admin in HawkSoft or have access to HawkSoft Marketplace.