1. Go to your.bridge.insure

After you log in, hover over communications and go to text messaging

2. Select the number/name on the left side

3. Click on Blacklist

4. Click on Domain Wide or My DID Only

Domain Wide - will block the number agency wide.

My DID Only - only will block the number from your direct dial number (in the upper left)

5. Click on Confirm Blocking

6. Once they have been blocked, the conversation will be removed from the left.

7. Click on Settings

***Only the Admin will have the ability to access the numbers that have been blocked***

8. Click on Agency Setup

9. Click on Choose Setup Action drop down

10. Click on Text Compliance Tools

11. This will display all numbers that have been blocked via text message blocking

12. If you wish to edit the number, click on the pencil icon under the action column

13. If you wish to cancel the block, select the following icon.