Accessing another persons voicemail box

If you are an admin with login rights to the Dave backend system, you an access anothers voice mail to listen, delete, change greetings, etc.

Voice Mailbox Access

In order to access custom voice mailboxes from any Dave extension you will need the Extension number and PIN for that user then dial *124.

After you hear the "Comedian mail mailbox" message, enter EXTENSION NUMBER, then you will be prompted to enter the PIN for that extension (PIN can be found in Extension -> Edit -> Authentication -> PIN) or a Mailbox in case you have created mailbox on its own such as Agency Voicemail boxes (Voicemail -> Mailboxes -> Edit -> PIN).

After typing the PIN number you will hear and you will be offered the following:

You have x new/old message

(x is the number of new or your old messages)

  • Press 1 for new /old messages

(Gives the information about time, date and from which number the voicemail was sent.)

  • Press 2 to change folders

Change to which folder:

Press 0 for new messages,

Press 1 for old messages,

Press 2 for work messages,

Press 3 for family messages,

Press 4 for friends messages,

Press ‘#’ to cancel

  • Press 3 for advanced options

Press 4 to place an outgoing call,

Press 5 to leave a message,

Press '*' to return to the main menu

  • Press 0 for mailbox options

Press 1 to record your unavailable message,

Press 2 to record busy your message,

Press 3 to record your name,

Press 4 to record your temporary greeting--DO NOT USE THIS OPTION

Press 5 to change your password,

Press '*' to return to the main menu

Press ‘*’ for help

    (Repeats the whole menu again.)

    • Press ‘#’ to exit